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About Delivery


Delivery Service

We provide delivery service from 10:00 to 22:00, with details as below:

Order Time Earliest Delivery Timeslot
00:00 - 10:59 16:00 - 17:00 Same day
11:00 - 16:59 10:00 - 11:00 the next day
17:00 - 23:59 16:00 - 17:00 the next day

Express Delivery Service

Express delivery service is available with only $50 additional delivery charge, with details as below:

Order Time Earliest Delivery Timeslot
00:01 - 07:59 12:00 the same day
08:00 - 16:59 4 hours after order
17:00 - 00:00 12:00 the next day

 

"Click and Collect" Service

The following order pick-up time slots are available:

Pick-up time slot Order deadline
10:00 - 12:00 (Morning) The previous day at 18:00 or earlier
12:00 - 14:00 (Afternoon) The previous day at 20:00 or earlier
14:00 - 16:00 (Afternoon) The previous day at 22:00 or earlier
16:00 - 18:00 (Afternoon) Same day 12:00 or earlier
18:00 - 20:00 (Night) Same day at 14:00 or earlier
20:00 - 22:00 (Night) Same day at 16:00 or earlier

 

Notes:

  • Delivery service is not available on the first two days of Chinese New Year
  • Click and Collect service is not available on the first day of Chinese New Year
  • Delivery and Click and Collect services are not available when the No. 8 Tropical Cyclone Warning Signal or above is issued, the Black Rainstorm Signal is issued, or such other weather condition whereby delivery is considered unsafe
  • Delivery service to outlying islands may not be available on every day
  • As all vehicles are prohibited to enter Ma Wan after 16:00, orders will only be delivered to this location between 14:00 and 16:00
  • The actual delivery/pick-up timeslot is subject to availability

 

 

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