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About Delivery
1. Delivery Service

Delivery Service to Hong Kong Island, Kowloon, New Territories, Tung Chung and Airport
Customers can enjoy free delivery service for any order with spending of $500 or above (based on the transaction amount after discount and/or after e-coupon and promotion code discount). Otherwise, a delivery fee of $30 applies.

Delivery Service to Lantau Island Restricted Area
Delivery service is available for Lantau Island Restricted Area including Cheung Sha, Discovery Bay, Mui Wo, Ngong Ping, Pui O, Shek Pik, Tai O and Tong Fuk every Friday.

Customers can enjoy free delivery service for any order with spending of $1,200 or above (based on the transaction amount after discount and/or after e-coupon and promotion code discount). A delivery fee of $90 applies for any order with spending below $1,200, or a delivery fee of $120 applies for any order with spending below $500.

Please place the order before 11am on Wednesday to ensure the order can be delivered in the same week.

Delivery Service to Ma Wan and Yung Shue Wan
A delivery fee of $30 applies for any order with spending less than $500 (based on the transaction amount after discount and/or after e-coupon and promotion code discount).

An extra surcharge also apply for all orders (of any spending amount):

  • Ma Wan: HK$40 tunnel fee
  • Yung Shue Wan: a third-party delivery fee from Kennedy Town to Yung Shue Wan public pier

Express Delivery Service
Customers can enjoy express delivery service with only $50 additional delivery fee.

 

2. "Click and Collect" Service

Customers can enjoy free “Click and Collect” service for orders with spending of $200 or above (based on the transaction amount after discount and/or after e-coupon and promotion code discount). Otherwise, a service charge of $30 applies.


Remarks:

  • The prices charged are in accordance with those applicable on the day you order.
  • The delivery service is only available in Hong Kong. There is no overseas delivery service.
  • No delivery shall be available to locations that cannot be reached directly by vehicles, or those without legal unloading areas within 50 meters.
  • For buildings with no functioning elevator, delivery service is only available for the premises located on or below the third storey (counting from the ground floor).
  • All orders are subject to confirmation of final availability and Market Place Delivers reserves the right to reject the order in the event that any of the products or services requested is unavailable. In the event that we are unable to fulfill any of the products or services in your order, we will notify you by phone or email before delivery or pick-up.
  • Please note that all goods will be delivered as scheduled and to the best of our ability. We aim to deliver the goods when there is somebody at home. We cannot accept responsibility for goods left outside at the customer's request.  

 

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